SAFHIS: Privacy Policy

Privacy Policy

This privacy policy (hereinafter referred to as “Privacy Policy”) explains how any personal data collected will be processed and protected by the Foreign Workers Transformation Approach Sarawak Foreigners Health Information System (hereinafter referred to as “SAFHIS”) approved clinics/hospitals/medical facilities in relation to the mandatory medical examination of foreign workers (hereinafter referred to as “Foreign Worker(s)”) seeking employment in Sarawak. Please read this Privacy Policy carefully as it forms part of the terms and conditions (hereinafter referred to as “Terms and Conditions”) of this website. By using this website, you agree to and accept the Privacy Policy set forth below together with our Terms and Conditions.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy after the date such revised Privacy Policy is posted.

“Personal data or information” means any information or data in connection with any actual or potential transaction(s)/relationship with SAFHIS, which relates directly or indirectly to Foreign Worker(s), who is identified or identifiable from that information or from that and other information in our possession and includes information such as the Foreign Worker(s)’ name, identity card, passport or other identification document(s), telephone numbers(s), mailing address(es), place of birth, age, occupation, marital status, information and any other information relating to Foreign Worker(s) which may have been submitted to your clinic/hospital/medical facility. Personal data or information may include sensitive personal data which relates to information relating to a Foreign Worker’s health, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of any offense or any other information as may be prescribed by privacy legislation/laws.

Please be informed of the following:

Personal data (hereinafter referred to as “Personal Data”) includes all data defined within the Personal Data Protection Act 2010 (hereinafter referred to as “PDPA”) including all data disclosed to SAFHIS approved clinics/hospitals/medical facilities.
That the Personal Data provided by Foreign Worker(s) in relation to the Foreign Workers Medical Examination is for the purpose of the medical examination only.
That the Foreign Workers’ Personal Data shall be accessible to your clinic/hospital/medical facility, Jabatan Kesihatan Negeri Sarawak (hereinafter referred to as “JKNS”), Jabatan Imigresen Malaysia Sarawak (hereinafter referred to as “JIMS”), and the Immigration and Labour Management Unit (hereinafter referred to as “ILMU”).
That you shall hereby agree to:
- Store and process the Personal Data of Foreign Workers
- Store and process the Personal Data of the employer(s) of Foreign Workers (hereinafter referred to as “Employer(s)”)
- Take reasonable endeavours to implement reasonable and appropriate technical and organisational security measures to protect all personal data of Foreign Workers and Employers within your custody or control against unauthorised or unlawful processing and accidental destruction or loss.
- Disclose an Employer’s and/or Foreign Worker’s Personal Data to the relevant governmental authorities including JKNS, JIMS, and ILMU, whenever required by law or for legal purposes.
- Following a medical examination of a Foreign Worker by your clinic/hospital/medical facility, your clinic/hospital/medical facility shall upload and/or key in the medical report to the SAFHIS system.
That the Personal Data provided to you in the websites owned and/or operated by SAFHIS includes the Foreign Worker’s and/or Employer’s name, personal particulars and/or contact numbers.
That in addition to the Personal Data of Foreign Worker(s) provided by Employers, you may also obtain and process the Personal Data from other sources, including:
- Passport, calling visa or permit (if any) provided to SAFHIS
- Government or other regulatory authorities who have the power and/or authority to disclose such information (for example, JIMS, ILMU and JKNS)
- Where otherwise lawfully permitted
That you will process the Personal Data of Foreign Workers and Employers in accordance with the Personal Data Protection Act (hereinafter referred to as “PDPA”) 2010 and any applicable Malaysian laws.
That you may contact SAFHIS Customer Service Department at admin.safhis@sarawak.gov.my for any inquiries in respect to a Foreign Worker’s and/or Employer’s Personal Data.
That you shall not disclose a Foreign Worker’s or Employer’s Personal Data to any third party except to the Government of Malaysia.
That you shall make a declaration to maintain the privacy and confidentiality of all personal information of Foreign Workers and their Employers.

Dasar Privasi ini (selepas ini dirujuk sebagai “Dasar Privasi”) menerangkan bahawa mana-mana data peribadi yang dikumpul akan diproses dan dilindungi oleh klinik / hospital / kemudahan perubatan yang diluluskan oleh Foreign Worker Transformation Approach Sarawak Foreigners Health Information System (selepas ini dirujuk sebagai "SAFHIS") sehubungan dengan pemeriksaan wajib kesihatan pekerja asing (selepas ini dirujuk sebagai “Pekerja Asing”) yang mencari pekerjaan di Sarawak. Sila baca Dasar Privasi ini dengan teliti kerana ia merupakan sebahagian daripada terma dan syarat (selepas ini dirujuk sebagai "Terma dan Syarat") laman web ini. Dengan menggunakan laman web ini, anda bersetuju dan menerima Dasar Privasi yang dinyatakan sekali dengan terma dan syarat kami.

Kami berhak untuk membuat perubahan ke atas Dasar Privasi ini pada bila-bila masa dan untuk apa-apa jua sebab. Kami akan memaklumkan anda mengenai sebarang perubahan dengan mengemas kini tarikh "Kemas kini Terakhir" dalam Dasar Privasi ini. Anda digalakkan untuk membaca Dasar Privasi ini secara berkala untuk mengetahui maklumat yang terbaru. Anda akan dianggap sebagai telah dimaklumkan, akan tertakluk kepada, dan akan dianggap menerima apa-apa perubahan dalam. Dasar Privasi yang diubah suai selepas tarikh dasar privasi yang disemak tersebut dipaparkan.

“Data peribadi atau maklumat peribadi” bermaksud sebarang maklumat atau data berkaitan dengan sebarang transaksi/kerjasama bersama kami yang berkait dengan anda dan pekerja asing secara langsung atau tidak langsung, yang dikenal pasti atau boleh dikenal pasti daripada maklumat tersebut atau daripada maklumat lain milikan kami dan termasuk maklumat berkaitan Pekerja Asing seperti nama, kad pengenalan, pasport, dokumen pengenalan yang lain, nombor telefon, alamat surat menyurat, tempat lahir, pekerjaan, status perkahwinan, dan mana-mana maklumat yang mungkin diberikan kepada klinik / hospital / kemudahan perubatan anda. Maklumat peribadi termasuklah data peribadi sulit mengenai Pekerja Asing seperti kesihatan, pendapat politik, kepercayaan agama atau mana-mana kepercayaan yang serupa, melakukan atau didakwa melakukan kesalahan jenayah atau sebarang maklumat lain seperti yang mungkin ditetapkan oleh undang-undang/ perundangan privasi.

Sila ambil maklum perkara berikut:

Data peribadi (selepas ini dirujuk sebagai "Data Peribadi") termasuk semua data yang ditakrifkan dalam Akta Perlindungan Data Peribadi 2010 termasuk semua data yang telah didedahkan kepada klinik / hospital / kemudahan perubatan SAFHIS.
Data Peribadi yang diberikan oleh Pekerja Asing sehubungan dengan Pemeriksaan Perubatan Pekerjaan Asing hanya untuk tujuan pemeriksaan perubatan.
Data Peribadi Pekerja Asing boleh diakses oleh klinik/hospital/kemudahan kesihatan, Jabatan Kesihatan Negeri Sarawak (selepas ini dirujuk sebagai “JKNS”), Jabatan Imigresen Malaysia Sarawak (selepas ini dirujuk sebagai “JIMS”), dan Unit Pengurusan Imigresen dan Tenaga Kerja (selepas ini dirujuk sebagai “ILMU”).
Dengan ini anda memberikan persetujuan anda kepada SAFHIS untuk:
- Menyimpan dan memproses Data Peribadi Pekerja Asing
- Menyimpan dan memproses Data Peribadi Majikan Pekerja Asing (selepas ini dirujuk sebagai ”Majikan”)
- Berusaha secara munasabah untuk melaksanakan langkah-langkah keselamatan teknikal dan sekuriti organisasi yang sewajarnya dan bersesuaian dalam melindungi semua Data Peribadi Pekerja Asing dan Majikan yang berada di bawah penjagaan atau kawalan anda daripada hal-hal yang tidak dibenarkan atau menyalahi undang-undang dan kemusnahan atau kehilangan secara tidak sengaja.
- Mendedahkan Data Peribadi Majikan dan/atau Pekerja Asing kepada pihak berkuasa kerajaan yang berkaitan termasuk JKNS, JIMS, dan ILMU, pada bila-bila masa yang diperlukan oleh undang-undang atau untuk tujuan undang-undang.
- Selepas pemeriksaan perubatan Pekerja Asing oleh klinik / hospital / kemudahan perubatan anda, klinik / hospital / kemudahan perubatan akan memuat naik dan / atau memasukkan laporan perubatan ke sistem SAFHIS.
Bahawa Data Peribadi yang diberikan kepada anda dalam laman web yang dimiliki dan/atau dikendalikan oleh SAFHIS termasuk nama Pekerja Asing dan/ atau Majikan, butiran peribadi dan / atau nombor untuk dihubungi.
Bahawa selain Data Peribadi Pekerja Asing yang disediakan oleh Majikan, anda juga boleh memperoleh dan memproses Data Peribadi daripada sumber lain, termasuk:
- Pasport, visa panggilan atau lesen (jika ada) yang diberikan kepada SAFHIS
- Kerajaan atau pihak berkuasa lain yang mempunyai kuasa dan/atau hak untuk mendedahkan maklumat tersebut (contohnya, JIMS, ILMU dan JKNS)
- Di mana sebaliknya dibenarkan secara sah
Bahawa anda akan memproses Data Peribadi Pekerja Asing dan Majikan mengikut Akta Perlindungan Data Peribadi (selepas ini dipanggil “PDPA”) 2010 dan mana-mana undang-undang Malaysia yang berkenaan.
Bahawa anda boleh menghubungi Bahagian Khidmat Pelanggan SAFHIS di admin.safhis@sarawak.gov.my untuk sebarang pertanyaan mengenai Data Peribadi Pekerja Asing dan/atau Majikan.
Bahawa anda tidak boleh mendedahkan Data Peribadi Pekerja Asing atau Majikan kepada mana-mana pihak ketiga selain Kerajaan Malaysia.
Bahawa anda akan membuat kenyataan untuk mengekalkan privasi dan kerahsiaan semua maklumat peribadi Pekerja Asing dan Majikan mereka.

Terms of use

The following terms and conditions apply to your access and the use of this website and the services provided by the Foreign Workers Transformation Approach Sarawak Foreigners Health Information System (hereinafter referred to as “SAFHIS”) and its affiliates. By clicking on the terms and conditions box, you agree to be bound by these terms and conditions without limitation or qualification.

If you do not accept these terms and conditions, please immediately discontinue your access to this website and/or use of our services.

Introduction
All services herein provided by SAFHIS, which comes under the purview of the Immigration and Labour Management Unit (ILMU), a unit within the Department of the Premier of Sarawak, are subject to the terms and conditions of the applicable agreements governing their use. These terms and conditions are meant to regulate your access to this website and they are to be read together with the applicable terms and conditions governing any transaction(s) and/or service(s) provided on this website. In the event of a conflict between these terms and conditions and the terms and conditions governing the relevant transaction(s) and/or service(s) provided herein, the latter shall prevail.
The information, material, functions and content provided in the pages of the SAFHIS website may be changed from time to time with or without notice at SAFHIS’ absolute discretion. Your continued access or use of the website and/or the services provided herein subsequent to any such change will be deemed as your acceptance to those changes.
Using the Services
You are expected to use our services as permitted by law and lawfully at all times. We may suspend or stop providing our services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
By using our services, it does not give you ownership of any intellectual property rights in our services or the content you access. Unless with the expressed written consent of SAFHIS, you may not use content from any of our services. This includes any of our branding, logos, and content used in our services. You are prohibited to remove, obscure, or alter any legal notices displayed in or along with our services.
Your Account
You are responsible to protect your clinic’s/hospital’s/medical facility’s SAFHIS account. Please keep your password confidential.
External Links
Links from or to websites beyond this website are meant for convenience only. Such linked websites are owned and operated by third parties and as such are not under the control of SAFHIS. Therefore, SAFHIS shall not be responsible and makes no warranty in respect of the contents of those websites, the third parties named therein or their products and services. Accessing links or linking to any other site is at your sole risk and SAFHIS will not be responsible or liable for any damages in connection with the linking.
Privacy Policy Notice & Data Protection Notice Obligations
You agree to our Privacy Policy incorporated herein by reference and accept that it forms an essential and integral part of these Terms and Conditions.
Warranties and Disclaimers
We provide our services using a commercially reasonable level of skill and care for all our customers.
SAFHIS does not warrant or represent that access to the whole or part(s) of this website, the materials, information and/or functions contained therein will be provided uninterrupted, timely, secure or error-free.
Copyright
Unless otherwise indicated, the copyright on this website and its contents, including but not limited to the text, images, graphics, sound files, animation files, video files, and their arrangement, are the property of SAFHIS and are protected by applicable Malaysian and international copyright laws. No part or parts of this website may be modified, copied, distributed, retransmitted, broadcasted, displayed, performed, reproduced, published, licensed, transferred, sold or commercially dealt with in any manner without the express prior written consent of SAFHIS.
Any unauthorised reproduction, retransmission or other copying or modification or usage of any of the contents of SAFHIS website may be in breach of law and could be the subject of legal action.
SAFHIS disclaims all liability which may arise from any unauthorised reproduction, retransmission, copying, modification or use of the contents of our website.
Trademarks
All trademarks, service marks, and logos displayed on this website are the property of SAFHIS. Unless the prior written consent of SAFHIS has been obtained, no licence or right is granted to any party accessing this website to use, download, reproduce, copy or modify such trademarks, services marks or logos.
Exclusion of Liability
SAFHIS shall in no event be liable for any loss or damage howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss of profits or savings arising in connection with your access or use or the inability to access or use this website (or any third party link to or from this website), reliance on the information contained in the website, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise.
Exclusion of liability due to acts and/or omission by any third-party/relevant authority(ies)
SAFHIS shall not be responsible and liable for any claim, loss of profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages caused by any third-party/relevant authority(ies) including but not limited to the following instances:-
- Any form of discretion exercised by any third-party/relevant authority(ies);
- Closing/cancellation of programs by any third-party/relevant authority(ies);
- Delay on the part of any third-party/relevant authority(ies) in processing your application; and
- Requirements imposed or to be imposed by any third party/relevant authority(ies) that requires your compliance.
SAFHIS Panel Medical Clinics and/or Hospitals
The certification of whether a Foreign Worker is fit or unfit for work shall be determined by SAFHIS approved panel medical clinics and/or hospitals. SAFHIS shall not be liable or responsible for any damage suffered or to be suffered as a result of any approval or certification by such approved SAFHIS panel medical clinics and/or hospitals of whether a Foreign Worker is medically fit or unfit for work.
Indemnity
You hereby irrevocably agree to indemnify and keep indemnified SAFHIS from all liabilities, claims, losses and expenses, including any legal fees that may be incurred by SAFHIS in connection with or arising from your use or misuse of this website and the services provided herein, or your breach of these terms and conditions howsoever occasioned, or any intellectual property right or proprietary right infringement claim made by a third-party against SAFHIS in connection with your use of this website.
Termination or Suspension
SAFHIS reserves the right to terminate and/or suspend your access to this website and/or your use of this website at any time, for any reason. In particular, and without limitation, SAFHIS may terminate and/or suspend your access should you violate any of these terms and conditions, or violate the rights of SAFHIS, of any other user, or any third-party.
Law and Jurisdiction
These Terms and Conditions are governed by and are to be construed under the laws of Malaysia. By accessing this website and/or using the services provided herein, you hereby consent to the exclusive jurisdiction of the Malaysian courts in all disputes arising out of or relating to the use of this website.
Miscellaneous
- SAFHIS reserves the right to amend any of the Terms and Conditions at any time without any prior notice.
- If there is a conflict between these terms and the additional terms, the additional terms will prevail for that particular conflict.
- These terms are for the sole purpose of controlling and regulating the relationship between SAFHIS and your clinic/hospital/medical facility. They do not create any third-party beneficiary rights.

System Administrator

This Terms of Reference outlines the roles and responsibilities of the Administrator (hereinafter referred to as “Administrator”) for the Foreign Workers Transformation Approach Sarawak Foreigner Health Information System (hereinafter referred to as “SAFHIS”).

Roles and responsibilities:

Onboarding of approved stakeholders: The Administrator will onboard approved SAFHIS medical practitioners, clinics, hospitals, medical facilities (X-Ray and laboratory personnel), authorised JKNS, ILMU and JIMS staff, on the SAFHIS system.
Manage medical records: Maintain accurate and up-to-date medical records of Foreign Workers and liaise with approved medical institutions when necessary. This includes creating and updating electronic medical records (EMRs) and ensuring that all information is entered correctly.
Data confidentiality: The Administrator will ensure that the medical records of Foreign Workers and personal information on SAFHIS are maintained with strict confidence; and does not share or disclose any confidential or sensitive information to unauthorised parties.
Communicate with and assist stakeholders: The Administrator will communicate with panel healthcare institutions, employers, JKNS, JIMS and ILMU. This includes relaying information about a Foreign Worker’s medical test results, and other important information, to the relevant parties.
Review SAFHIS panel applications: The Administrator will approve or reject medical institutions applying for SAFHIS panel membership.
Managing User Accounts: The Administrator is responsible for creating, managing, and deleting user accounts for approved SAFHIS panel medical clinics and/or hospitals, and authorised government agencies. This includes ensuring that users have the appropriate access levels and permissions for their roles.
System Maintenance: The maintenance of the SAFHIS systems, including performing regular updates, monitoring system performance, and troubleshooting issues.
Security Management: The implementation and maintenance of appropriate security measures for SAFHIS computer systems and data. This includes implementing firewalls, anti-malware, and intrusion detection systems, as well as ensuring that all users follow security best practices.
Data Backup and Recovery: The Administrator is responsible for regularly backing up data and implementing appropriate disaster recovery procedures in case of a data loss or cyber attack.
Software and Hardware Management: The management of the SAFHIS software and hardware inventory, including purchasing and replacing equipment as necessary, and ensuring computer systems are used only for legitimate business purposes.

Accessibility

This web page is optimised for the following browsers:

Chrome: Version 87 (Released on 17.11.2020) and above (Latest version of the year)
Firefox: Version 84 (Released on 15.12.2020) and above (Latest version of the year)
Safari: Version 12 (Released on 24.09.2018) and above (Latest version of the year)
Android: Android 6.0 (Released on 05.10.2015) and above (Latest version of the year)
iOS: iOS 10 (Released on 13.09.2016) and above (Latest version of the year)
Mac OS: Version 10.14 (Released on 24.09.2018) and above (Latest version of the year)
Windows: Windows 10 1809 (Released on 13.11.2018) and above (Latest version of the year)

Contact us and Support

If you have any trouble accessing information or services on the SAFHIS site, please contact admin.safhis@sarawak.gov.my. Please specify the nature of the accessibility issue and the assistive technology you use.